Why Don't Other Electricians Publish Their Prices for Emergency Service Calls?
The Emergency Electrician
In the moment an electrical fault strikes, you need immediate help and professional reassurance. At 786 Electricals Ltd, we are grateful for the trust the community has placed in us since 2010. That's why we believe being called out in an emergency should be a demonstration of our honesty, not an opportunity for exploitation.
You might be wondering why so few electricians publish their emergency rates online. We do, and this is why we believe it matters.
The True Cost of Hidden Pricing and the 'Middleman' Trap
The secrecy surrounding emergency call prices often comes down to two issues:
charging based on panic, and the rise of costly intermediaries.
The Problem of the Intermediary
When you desperately search online, you might unknowingly contact a national call-handling service—not the local electrician. These "in-between" maintenance companies charge a steep, non-refundable upfront fee, often £199 to £250 plus VAT, just to dispatch an electrician. You then have to pay the electrician's hourly rate on top of that booking fee.
Is this fair? Can people afford it? We believe that placing such a significant financial burden on a vulnerable customer is a failure of morality.
Our Transparent Commitment to You
By always publishing our rates and handling your call directly, we cut out the costly middleman. You get a rapid response from a NAPIT Approved Contractor at a clear, known price, with every penny going directly toward resolving your fault safely and efficiently.
Our Clear Hourly Rates (No Call-Out Fee. No VAT.)
For all emergency service calls, our labour is charged as follows:
- Standard Hours (Mon-Fri, 8 am – 4 pm): £75
- Emergency Hours (7 Days, 4 pm – 8 am): £100
There is a minimum charge equivalent to the first hour. Labour is then charged in half-hour segments thereafter. The clock starts when we leave our base. We are proud to confirm that we do not charge a separate call-out fee or VAT on our labour.
Our Service Philosophy: We’re On Your Side
Our commitment to you goes far beyond just publishing a number. We aim to build a strong reputation that is founded on genuine help and outstanding communication.
We Solve Your Problem, Even If We Don't Attend
We know that sometimes, a minor trip or fault can be fixed with a little expert guidance. Based on our glowing online reviews, you will see that we have often helped people fix their situation over the phone, completely free of charge. We easily could have attended and billed for the minimum hour, but our priority is establishing trust and making a positive difference in the community.
Our Gratitude Built Our Reputation
Since establishing in 2010, we have grown thanks to the loyalty and kind referrals of our customers. We work tirelessly to maintain this reputation by ensuring our communication is clear, our team is helpful, and our work meets the highest standards. When you contact 786 Electricals, you’re not dealing with a faceless company; you’re dealing with professionals who are committed to your safety and satisfaction.
Why Choose a NAPIT Approved Electrician?
Price is only half the story; safety and competence are paramount.
786 Electricals Ltd is proudly NAPIT (National Association of Professional Inspectors and Testers) Registered. This accreditation means:
- Certified Competence: We are regularly assessed to ensure our skills and knowledge meet the stringent technical standards of the industry.
- Guaranteed Compliance: Our work complies with the necessary Building Regulations (like Part P), and we are authorised to legally self-certify our installations, saving you time and cost.
When you call us, you are not just getting a fair price; you are getting a highly qualified, certified professional dedicated to honesty, safety, and genuine service.
For transparent pricing, certified expertise, and an electrician who is truly committed to helping you, call 786 Electricals Ltd today.
